training, customer service, leadership, teamwork, coaching skills, presentation skills,  mentoring, soft skills, training and development, associate trainers, change management, bespoke training, training design, design media, communication skills  
 

Customer service specialists for contact centre or customer facing staff

 

 

 

 

 

S E R V I C E S

 In brief

   Development

Training design
Training needs analysisBespoke training packages

We design and run high quality short courses, training programmes, seminars, and consultancy projects for professions allied to customer service. Where necessary, these are tailor-made to meet the individual needs of client groups and companies. more..>>

 Tailor-made training to meet the individual needs of client groups and companies

 


Communication trainingWe offer a range of high-quality courses to help you meet your business needs or develop course material tailored specifically to your organisation. Our interaction with industry and professional institutions allows a co-ordinated, strategic and relevant approach to our work more..>>


   Performance

 

Coaching and mentoring
 

 

 


We aim to enhance individual performance through aTraining needs analysis variety of routes including in-company training, short courses, workshops and conferences. more ..>>


training, customer service, leadership, teamwork, coaching skills, presentation skills,  mentoring, soft skills, training and development, associate trainers, change management, bespoke training, training design, design media, communication skills

Training locations

Bespoke training packages

Training can be delivered at your company's premises or at a venue of your choice, at times and dates to suit you.

details


Partners

Proud sponsors of Harrogate Town FC

   
© 2006 Parallel Training Ltd
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Last Updated 13/10/2006 20:07